hello claudie ,you go to customer service ,then your Prizes win or order then your Prizes have arrived broken or do not work, you type the date of sending then you but 1 message to explain the problem here you are hoping to help you have a good day 🙋
I won a few months ago a sharp netbook; this one almost doesn't charge much, how can I get to a guaranteed level with a prize won on MadWin? Under which heading will customer service include the request?