Player cigogne025 posted a message on 21/03 13:20 on the MadLotto Forum: impossibility to play. Answer him on MadLotto and exchange with other players

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Subject :  impossibility to play
cigogne025
16 
21/03/2013 13:20:25

I can no longer Play all to Confirm my Rounds. At first on arabesque, but then the other games seem to do the same. As soon as the first letter is chosen, the waiting cursor starts and does not stop. If I update the page, I can choose a letter, but the first one is not validated, I play in the void somehow.
It started 3 or 4 days ago, but at the beginning, the update validated my letter and I could Next. I thought of a small temporary problem but now it's really more serious...
What is the level of this problem? On my PC (I deleted all browser data, cookies... but it didn't change anything) or on my account? What can I do to fix it?
Thank you for your Help
very much
stork

webmaster
1629 
10/04/2013 11:35:15

Hello 🙋, stork025

, your problem to access Customer Service is solved? genesis7390

, write to Customer Service. They will check your account and clear it.

Good games!

genesis7390
09/04/2013 14:22:37

Hello,

I just signed up for a yam challenge, the Round is in progress and I can't access or obviously Play. It cost me 1000 madpoints. What can I do and can you help me?
Thank you in advance and good continuation to the whole team.

cigogne025
16 
25/03/2013 12:34:52

I can't Confirm a message to customer service (via the site at least) I can't even access the new messages because myaccount" is blocked!!
if I could Confirm an email from my email.......

groseille3333
862 
25/03/2013 11:34:00

you should give this information to customer service, they will give you the procedure to follow
good courage

cigogne025
16 
25/03/2013 02:22:03

last info ( forgive me for this avalanche d post)
by launching the windows tool for PC troubleshooting:
He answers me:
"the device or resource "www.QuoVerbis.com" is not configured to accept connections on the port "web service (HTTP)"
Can it help?
A thousand thanks to you

cigogne025
16 
24/03/2013 13:39:02

I don't have any other PCs on hand but I had another boot DD, totally independent and in fact, on this 2nd disk, everything works...
So I don't really know what I can do.....
I deleted all my navigation data and this is done Round 2 different browsers...
I don't really have any ideas anymore!
If you have any, I'll take it!

cigogne025
16 
23/03/2013 12:51:40

no, unfortunately not.
But, on thehome page, my login and password completed, if I click on OK, the page is blocked without validation...
I think it's at this level

But then I can get to the arabesque page, my identity is complete but I can't Confirm my clicks.......
thanks to you

webmaster
1629 
22/03/2013 16:53:40

Hello 🙋 We

have done a test on your account we don't see any problems. Do you have the possibility to try to connect with another computer?

The Web'.

cigogne025
16 
22/03/2013 13:39:52

I can't reach customer service. As soon as I choose an option on the new request page, everything stops. I therefore do not access the messages....
What can I do about it?
Thank you for your Help



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